Property managers who make on-site customer service a priority will position their properties to potentially gain more favorable online reviews and develop stronger community reputations.
We recently gave a presentation at the NARPM Conference in Hawaii on the changing needs of today’s customer and how this is affecting the way modern property managers do business.
Automating your application process is an exceptional way to reduce administrative overhead and thereby increase your profit margins.
We received so many great questions and feedback from last week’s webinar Attract the Modern Renter: How to Leverage Mobile Trends, Online Reviews, and More, that we wanted to share host Darnell Holloway of Yelp’s responses to your key questions about online reviews, and how to leverage Yelp to your advantage. Here’s what he had to say:
We hosted a fantastic webinar today with presenter Darnell Holloway of Yelp. He highlighted some key online trends like check-ins, how to boost your mobile presence and other important concepts for attracting the modern renter.
Framing conversations with positive language and personalized presentations gives leasing agents an opportunity to “package the property” in an appealing way that resonates with prospective residents.
For our next webinar we’ve partnered with Zillow to bring you the latest outlook for the US rental market and explore some of the variations that exist across the country. Carey Armstrong, Director of Product Management, will take a deep dive into how property managers can make the most of the full spectrum of market conditions, from red hot, to tepid, to freezing cold.
When it comes to successful property management, finding the ideal renters is not only essential, it’s a common concern among leasing agents. In fact, a survey of property managers and landlords found that 60 percent described finding the right renters as their biggest challenge.
Yelp isn’t just for reviews anymore; Yelp can also be used as an extremely effective lead generation technique with minimal effort. Property management companies will find that they can use Yelp not only for reputation management but also for targeted PPC advertising campaigns.
Presenting with us at our next webinar is Darnell Holloway, Head of Business Outreach at Yelp. He’ll be providing valuable insights into the latest online trends, best practices for having a mobile presence and how to boost your business using Yelp.